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We have an exciting opportunity for an experienced IT Technical Specialist to join the team. This is an 18-month fixed term role with possibility of extension, based at our Sydney York St. office and flexibly from home. This position reports to SDM - Supply Chain & Planning.
As the IT Technical Specialist, you will be responsible for providing day to day operational and technical application support for SQL & Athena DB, Infor AS (Advanced Scheduling) and Power BI reporting applications as necessary. Ensure seamless and uninterrupted delivery of the system, take appropriate actions to minimise the adverse impact of incidents on the business, prevent reoccurrence of Incidents and the resolution of CI’s. Where necessary, liaise with 3rd party organisations who provide enterprise application services for Lion. Provide front-line primary technical support to end users on various technical issues and problems.
Day to Day you will be:
Application Management
Service Management
Key skills required
Knowledge
Experience
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