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Customer Service Representative
Sydney City & East
Permanent Full Time

Love our beer brands such as Furphy, James Squires, Stone& Wood and Tooheys?  Come work for Lion’s sales support team and be part of Australia’s leading beverage business!


What’s awesome about Lion? $100 monthly product allowance + trendy onsite office bar + 10% bonus + Hybrid working model + No weekend Work + 12 weeks of Parental leave + 2 days volunteer day leave + Long Term Career Progression + so much more!


About the Role:

We are hunting for multiple motivated and driven individuals to join our Customer Support & Sales Team in York Street Office (Next to Town Hall Station) on a Permanent Full-Time basis!


Reporting to our Sales Manager and working in a team of 30+, your key responsibilities will be but are not limited to:

  • Taking sales orders and responding to enquiries such as delayed delivery via phone and email.
  • Executing targeted promotion, sales campaigns and meeting sales targets &KPIs.
  • Growing stakeholder engagement and creating values for our customers and our business
  • Continuously developing and identifying process improvement opportunities.


About You:

  • Strong relationship building and super customer-focused.
  • Motivated and comfortable working KPIs & targets.
  • Outstanding verbal and written communication skills.
  • Ability to work exceptionally well in a team environment.
  • Previous experience in Liquor, hospitality and call centres is highly desired but not essential.