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Customer Service
Customer Service Operations Executive
Sydney West
Permanent Full Time

At Lion, our core purpose is to ‘enrich our world every day by championing sociability and helping people to live well’. To achieve this, our culture is one based on achievement, growth and sociability. We’re lucky to own and manage many of the very best beverage brands across Australia, New Zealand and the world, some of which are more than 100 years old! Brands that evoke history and shout quality.
Since its inception, our Lion Connect Customer Service Team has been intensely focused on providing exceptional experiences for our customers and consumer. We are on the lookout for passionate, talented teammates who are looking to affect change and streamline processes to provide world class service. 
Our Customer Service Operations Executives are a point of contact for our hospitality customers. They are primarily responsible for handling customer concerns or queries, right through from order placement to  delivery and warehouse investigations.  Ultimately, we are looking for problem solvers who easily build trusting relationships and can also take ownership, making quick decisions when required. Whilst knowledge of systems would be great, the ability to challenge why we do things is key. 
If you are our next service superstar, capable of building strong customer relationships and possess high levels of resilience and curiosity, then we would love to hear from you. At Lion we offer flexible working arrangements and these roles are available on a full time basis. You will also be eligible to access a wide range of benefits such as:

  • Onsite Bar fully stocked with Lion products
  • Complimentary onsite Gym, with weekly fitness classes
  • Convenient location close to public Transport
  • Monthly Product allowance
  • Annual bonus scheme
  • Volunteer Leave
  • Regular Sociability Events

These positions are a great entry into to a leading FMCG sales team, they offer insight into our products and customers and support you to create your own path and take ownership of your development.


Empower yourself to achieve- apply today!