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We have a great opportunity for a Change Manager to join our team. This role reports to the Service Delivery Manager – Service Management, and is a permanent full-time position based in Sydney Olympic Park with flexibility working from home.
The aim of the Change Manager is to ensure that changes being introduced into the environment follow the Change Management processes set by the Change Management policies. Provide service management support to ensure external IT services delivered in line with contractual obligations and performance metrics.Work with external IT service providers to ensure a program of continuous improvement. Manage and coordinate the pipeline of technology change including activities such as forward planning, providing transparency and visibility across the business. Work with business leaders to prepare and execute a change delivery framework to mature from waterfall model to Agile ways of working.We are looking for someone with excellent planning and organisational skills within a large program portfolio, working experience of IT methodologies such as ITIL, Agile,SDLC, DevOps and Project/portfolio management, ability to develop service transition policies and processes, excellent communication and business partnering skills and proficient change management, release and program release management including SAP program knowledge and business readiness skills.
Requirements for the role:
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