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In 2021 our Customer Solutions team was created, changing the way we communicate and engage with our customers by moving us to a more agile and insights focussed function.
It’s an exciting place to be.
We’re recruiting for an E-commerce Partnering & Channel Lead on a permanent, full-time basis reporting to the Digital Director. As the E-commerce Partnering & Channel Lead, you’re responsible for Lion’s digital route-to-market strategy across retail and business-to-business (B2B) channels. Put another way, you’ll use your experience, external inspiration, and partnerships with customers and leaders throughout the business to plan and execute how and when we show up in market under Lion owned and partnered e-commerce experiences.
This is a dream job for anyone looking to join an organisation at a critical moment of growth, innovation, and investment where you can make an impact at an enterprise scale.
In this role you’ll lead a team tasked with:
Developing / executing Lion’s e-commerce strategy across retail partner and B2B channels
Collaborate with sales and service teams to add value through a customer communications strategy
Report on e-commerce performance and health metrics
Support the capability team to build e-commerce and digital literacy
Collaborate with digital delivery and business teams to bring new digital products to market
On your first day, we'll expect you to have:
Experience developing e-commerce strategies focused on revenue and market share growth
An advanced understanding of the role of data in the end-to-end customer / consumer journey
Experience partnering with sales, service, and digital delivery to build an accessible and inclusive e-commerce and communications strategy
A strong view and expertise on the relationship of design, engineering, research, customer service, compliance, and product management
A deep understanding of the product development process
Passion for coaching, mentoring, and igniting inspiration and culture shifts across an organisation across all dimensions of digital
If this role sounds of interest don’t hesitate in applying - we can’t wait to hear from you!
More about Lion
Lion is a global beverage company with a portfolio that includes many market-leading names in beer, wine, spirits, seltzer & non-alcoholic drinks. Our range includes classic brands like Tooheys, Speights, XXXX and Wither Hills, and craft beer brands like Little Creatures, James Squire, and New Belgium’s Fat Tire. We employ around 4,000 diverse and talented people across the globe - predominantly in Australia, New Zealand, the United States and the UK - who are passionate about their craft and working towards a shared purpose: to champion sociability and help people to live well. At Lion, we do everything from “land to hand,” including manufacturing, distribution, sales and marketing of our products, making Lion an exciting and complex business with a wide range of career paths. No matter your area of expertise, we invest heavily in our people’s wellbeing and their development.
Flexibility at Lion
Our people at Lion are diverse - beer lovers, wine lovers, music lovers, marathon runners, family people, single people, pet people, and more. You name it, we’ll have it in our mix.
We’re proud of our diverse workforce, acknowledging our people for the unique individuals they are. When it comes to flexibility, we understand that one size doesn’t fit all. Our flexible working program, LionFlex enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.