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At Lion our Sales team have a lot of fun! Everything we do revolves around our customer. We take the time to get to know our customers, building genuine relationships that become trusted partnerships.
We are currently recruiting for a full time E-Commerce Support Executive to join our Sales and Customer Service Team based flexibly from home and our Olympic Park office, reporting to our BP & Data Leader. This role is available on a 6-month fixed term contract with opportunities beyond this time.
The purpose of this role is to deliver an exceptional experience to our Portal customers, add value through proactive business partnering and be a highly engaged member of the E Commerce team.
You will be responsible for delivering consistently excellent customer service to all key stakeholders to ensure accurate resolution of all enquires are completed, and deliver capability builds and retention plans for all Portal customers.
To succeed in this role strong stakeholder management skills are essential, along with the ability to build a trusted relationship with customers and our sales teams. A demonstrated approach to problem solving and continuous improvement would also be beneficial, as well as being an innovative thinker, and having a high attention to detail while working in a fast-paced environment. Photoshop skills and knowledge of content management for digital platforms will also be highly regarded.
You will be rewarded with a competitive salary package, generous product allowance and the opportunity to be part of a fun, flexible and supportive team!
Empower yourself to achieve- apply today!