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Operations Lead
Sydney West
Contract Full Time

We have an exciting opportunity for an Operations Lead to join the team. This is a 12-month fixed term contract based in our Olympic Park office with flexibly to also work from home and reports into our ES Operations Manager.


You will play a leading role in driving operational excellence across ES, support delivery of strategic initiatives across broader Enterprise Services teams & have a direct influence on evolving the maturity of shared service capabilities across Enterprise Services.


Key Accountabilities:

  • Drive evolution of process excellence framework across ES
  • Deliver ongoing ES efficiencies through embedding data driven insights using tools such as Activity Analysis, Balanced Scorecard performance linked to Service Catalogue
  • Enhance shared service capabilities across Enterprise Services
  • Support solutions delivering effective ways of working between our Sydney Enterprise Services team and our offshore team in Manila.
  • Identify and support implementation of governance improvement across processes
  • Support strategic initiatives as required including Runway & SAP optimisation


To be considered for this position, you will have knowledge of project management and governance, as well as shared service operations experience. You will have a breadth of experiences across IT and business unit functional areas. Your strong communication and stakeholder management skills will contribute to your success in the position.


We’re proud of our diverse workforce, acknowledging our people for the unique individuals they are. When it comes to flexibility, we understand that one size doesn’t fit all. Our flexible working program, LionFlex enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.


Part of helping our people live well is to reward them fairly for the contribution they make to our business everyday by ensuring our compensation system is fair and competitive to market rates.


Empower yourself to achieve - start a conversation with us today.