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We are currently recruiting for a full time E-Commerce Support Executive to join our Sales and Customer Service Team 'Lion Connect' based in our Olympic Park office, reporting to our BP & Data Leader for Lion Connect.
The purpose of this role is to deliver an exceptional experience to our Portal customers, add value through proactive business partnering and be a highly engaged member of the E Commerce team.
You will be responsible for delivering consistently excellent customer service to all key stakeholders to ensure accurate resolution of all enquires are completed, and deliver capability builds and retention plans for all Portal customers.
To succeed in this role strong stakeholder management skills are essential, along with the ability to build a trusted relationship with customers and our sales teams. A demonstrated approach to problem solving and continuous improvement would also be beneficial, as well as being an innovative thinker, and having a high attention to detail while working in a fast-paced environment.
Empower yourself to achieve- apply today!