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Claims Analyst
Sydney West
Contract Full Time

Our Lion story is one of hard work, great people and innovative thinking, all driven by a passion to meet our customer’s needs and have them at the heart of every decision we make.

Based in Sydney Olympic Park, we have an opportunity for two 12 month fixed term contract roles for Claims Analyst.  Reporting to Claims Leader, the Claims Analyst will be responsible for the timely investigation, analysis and processing of claims relating to pricing, trade promotions and delivery issues. 

You will be responsible for minimising customer claim risk by ensuring communication is maintained throughout the claims cycle, as well as investigating, validating and processing of claims for grocery and major customers.

Your commercial acumen, analytical, and problem-solving skills will be paramount to the role and in addition you will use your strong knowledge of Excel to develop macro templates to streamline the claims process. You will also be responsible for weekly claims balance reconciliations and weekly/monthly reporting with insightful commentary.

You will also thrive and enjoy a fast-paced environment and your focus on achievement will really see you develop strong continuous improvements for the Lion claims team.  Additionally, you will use your customer service skills to drive a strong experience for our clients and your stakeholders. Your analytical mindset and problem-solving ability will be utilised in investigating claims comprehensively and moving them through the process effortlessly. If you have had experience building macros this would be highly advantageous.

Here at Lion we champion development and progress with our employees and full training will be provided for the right candidate.

At Lion we are committed to creating a diverse and inclusive workplace. One of the ways we do this is through LIONFlex which our flexible working framework is, enabling agile and innovative teams that help deliver our business goals. Talk to us to understand how LIONFlex could work for you.