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People & Culture
People Systems Specialist
Sydney West
Contract Full Time

We have an exciting opportunity for an experienced People Systems Specialist to join the team. This role reports to our People Systems and Reporting Leader and is a 9 Month Maternity Leave cover contract based at our Sydney Olympic Park office.

The purpose of this role is to act as a key point of contact for SuccessFactors & Fieldglass continuous improvement initiatives as well as a point of escalation for systems issues, troubleshooting issues and seeking out long term resolutions.

Key accountabilities of the role will be:

  • Manage roadmap of changes across SuccessFactors & Fieldglass
  • Discuss & plan roadmap of change with key business stakeholders to ensure SuccessFactors & Fieldglass are fully utilised to support business strategies
  • Project manage the implementation of improvement initiatives (e.g. testing, troubleshooting, and feedback)
  • Provide system change signoff through an agreed governance process for quarterly packaged changes as well as for break fixes
  • Project manage the SuccessFactors & Fieldglass quarterly upgrade process along with ensuring configuration changes are made within the team
  • Act as a mentor for new members of the team
  • Liaison with Platinum support teams – raising systems issues through to solution implementation and issue closed
  • Ensure accurate and complete documentation of processes is maintained

To be considered for this role it is imperative that you have a solid understanding of Human Resource Information System, SuccessFactors and Fieldglass.  You will need to have managed system changes with various stakeholders from concept through to system implementation.  You will have a very disciplined approach to system changes and documentation. 

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