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Hospitality Stars
South Island, NZ
Permanent Full Time

Want to be part of building a New Zealand icon?

Emerson’s is on the lookout for passionate and talented customer service advocates who want to be part of the team setting up a new hospitality icon for Dunedin and Otago.  We brew and deliver our iconic range of beers in a fast-paced market and working environment, and are about to go into the most exciting phase of growth in our brewery’s history.

We have an opportunity for passionate people to join our team and be part of the creation of a truly outstanding venue.  These roles are based in Dunedin at our new “spiritual home” and will report to  our Venue Manager.

As a part of our team you will play an integral part in helping to bring our vision life.  You will be passionate about service, learning and creating an outstanding experience.  This is a fantastic opportunity to help build an icon from the ground up. 

Duties & responsibilities:

  • Working shifts on a rostered basis
  • Ensuring that your customer service is outstanding
  • Ensuring that you are adhering to all company systems and policies
  • Complying with all legislative requirements
  • Ensuring all stock, till and company records are accurately completed
  • Helping to ensure that we run a responsible venue
  • Helping to ensure that everyone (staff, customers and suppliers) has an outstanding experience

To be successful in this role you will have:

  • A demonstrated passion for delivering outstanding service
  • A passion for craft beer
  • Experience in customer service
  • An ability to both follow systems to ensure consistent service delivery
  • A community focussed outlook
  • A desire for constant improvement

If creating something truly special excites you and you aren’t afraid to roll your sleeves up, please send us your application – we can’t wait to hear from you!