Apologies our job application platform is currently unavailable. We’re making updates to improve it. Please try again later.

Customer Operations Leader
North Island, NZ
Contract Full Time

Our Lion story is one of hard work, great people and innovative thinking, all driven by a passion to meet our customer’s needs and have them at the heart of every decision we make.

Due to an internal promotion, we are currently looking for a people leader to join our Customer Service Centre leadership team. This role reports through to our Service Manager and based in Freemans Bay.

As a Customer Operations Leader, you will be responsible for the day-to-day leadership and development of the inbound team, driving the strategy and building team capability.

You will be passionate about empowering and developing people, as well as live and breathe "customer at the heart". You will tackle tough conversations front on and provide sound advice and direction to facilitate business performance.

Your ability to build effective relationships along with the capability to identify and lead change in both process and system improvements will see you go far in this role. You will have strong business acumen and a demonstrated proactive approach to problem solving.

We connect with our team members in the same way we do with our customers. We genuinely care about the people around us, ensuring we make every interaction count.

Start a conversation today and apply now