Great Choice
  • New Zealand
  • /
  • Australia

Customer Service Summary

In a week, our Customer Service centre, Lion Connect, takes over 10,000 calls, processes over 2,600 EDI orders for our retail partners, and speaks to over 300 consumers. But our favourite number is the ranking we received in the beverage industry’s contact centre list.

There’s no better way to fast-track your career than with the Lion Connect team. We have direct contact with so many business divisions and customers via multiple channels, that variety and constant learning are a part of our everyday.

With an amazing portfolio of brands adored by people across Australia and New Zealand, it’s easy to talk to customers about our products all day. Which is why our second favourite number is 89%, our People Engagement score last year. We may just be slightly in love with our jobs, but we aren’t ashamed to admit it.

Praneel - Customer Account Executive

As a qualified physicist and airline pilot, Praneel knows a thing or two about diverse experiences. And at Lion, everything you bring to the table has value.

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Praneel Kumar

One of the things that attracted me to the company was the culture. The culture is fantastic. It nurtures you and develops you and actually helps you to be a better person. Not just at work but in how you handle most things as well.

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